"At Charmed Elegance, we understand that sometimes a purchase may not meet your expectations. That's why we offer a simple and hassle-free exchange policy to ensure that you are completely satisfied with your purchase. If for any reason you are not completely satisfied with your purchase, you may exchange it for a different item or receive a store credit within 14 days of receiving your order. Please note that all items must be returned in their original condition and packaging. Our goal is to make your shopping experience with Charmed Elegance as seamless and enjoyable as possible, and we are committed to ensuring your complete satisfaction. If you have any questions or concerns, please do not hesitate to contact us."